Payment and delivery conditions
PAYMENT AND DELIVERY CONDITIONS
According to the dispositions, the ordered goods will be sent via the chosen method of transport to the name and address of the buyer, or to the selected collection point, if this option is in the offer for the given country. The order will be processed without undue delay. Most orders are shipped the next working day (valid out of season).
The shipment will contain a tax document together with the ordered goods. The buyer is obliged to properly take over the goods from the carrier, check the integrity of the packaging and immediately notify the carrier of any defects found. In the case of choosing delivery to the delivery point, the buyer is obliged to take over the shipment within the specified period.
Payment terms for the Czechia and Slovakia - the final consumer
We accept the following payment methods in CZK and EUR.
Card payment |
free of charge |
Bank transfer |
free of charge |
Cash on delivery |
CZK 20 |
Wholesalers
Bank transfer |
free of charge |
Card payment |
free of charge |
Cash on delivery – only CR/SR |
CZK 20 |
Online payments are provided for us by the ComGate Payment Gateway. The service provider, ComGate Payments, a.s. is a licensed Payment Institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.
Card payment
The fastest way to pay online. In the ComGate Payment Gateway interface, enter the card number, validity date and CVC code - three numbers, which you will find in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numeric code, which you will receive by SMS from your bank.
Bank transfer
Immediate payment via internet banking. The ComGate payment gateway redirects you to your internet banking, where you log in as usual and confirm the already prepared payment order.
After completing the payment, you will be redirected back to the store. Payment is confirmed immediately, so we will continue to process the order without delay.
End consumer
Transport prices for the Czech Republic and Slovakia
The FARE company provides end consumers with free transport for all purchase ovet 150 CZK or equivalent in EUR. Purchases below this limit are automatically charged according to the current wholesale price list.
The Czech Republic
Zásilkovna – despensing point* |
free of charge |
Česká pošta – package in hand |
free of charge |
PPL – to the address |
free of charge |
* You can choose the dispensing point that suits you best from the list of dispensing points in the basket when choosing the method of payment and transport.
Slovakia
Zásilkovna – despensing point* |
free of charge |
Slovenská pošta – to the address |
free of charge |
You can choose the dispensing point that suits you best from the list of dispensing points in the basket when choosing the method of payment and transport.
Transport prices for European countries
For foreign orders, switch the language version to English. Fill in your personal data and select Individual calculation as the mode of transport. The price of transport will be calculated individually according to the weight and the given country only after completing and sending the order. For foreign orders, we only accept payment by bank transfer. It is possible to pay by credit card on request.
Below is the pricelist for the most common countries in the EU valid for the end customers only.
We delivery only to the European Union countries.
Price list | weight under 1 kg | 2 - 5 kg |
Germany | 9 € | 11 € |
Austria | 9 € (under 2 kg) | 12 € |
France | 9 € | 13 € |
Lithuania | 9 € | 12 € |
Latvia | 9 € | 12 € |
Estonia | 10 € | 15 € |
Netherlands | 10 € | 15 € |
Belgium | 10 € | 15 € |
Denmark | 12 € | 15 € |
Luxembourg | 13 € | 15 € |
Sweden | 13 € | 15 € |
Slovenia | 9 € | 12 € |
Finland | 18 € | 20 € |
Hungary | 8 € | 10 € |
Romania | 8 € | 10 € |
Bulgaria | 8 € | 10 € |
FARE transportation |
Individual price calculation in EUR |
Transfer Payment |
free of charge |
Wholesalers
Transport price for the Czech Republic and Slovakia
FARE offers Czech and Slovak wholesale customers free shipping on purchases over CZK 3,630 or the equivalent in EUR, converted according to the current CNB exchange rate. Purchases below this limit are charged according to the price list, see below.
Zásilkovna – disposing point* (CR/SR) do 10 kg |
CZK45 / 1,6 EUR* |
Česká pošta – package to the hand – CR only |
CZK 73 |
PPL –to the address – CR only |
CZK 89 |
Slovenská pošta – to the address – SR only |
2,75 EUR* |
* The amount will be converted into euros according to the current CNB exchange rate.